The following definitions of the mobility repair certification levels (MRC), outline the standard skills necessary in order to obtain a technical certification at each tier.
“Level 1” or “L1” means the level of repair for mobile devices consisting of Test Flash Only (“TFO”) processing and cosmetic refurbishment, which consists of cosmetic parts replacement (e.g. backcover, housing, face plate and lens) in order to bring the device into compliance with Cosmetic Compliance. Additionally, repairs will be classified as L1 if the primary repair is cosmetic in nature but requires a cosmetic component swap on the device in order to complete such repair and/or replacement (e.g.lens cover/cover glass).
“Level 2” or “L2” means the level of repair for mobile devices consisting of Level 1 activities, and may also include, but are not limited to, disassembly of the device to perform diagnosed functional repairs on socket type components of the main board, LCD module, antenna, keyboard dome, microphone,receiver, buzzer, vibrating motor, keypad, side-keys, camera, flexible printed circuit (“FPC”), replacement of weld-on type LCD module, SIM card socket, earphone, capacitors, diodes, inductors, system connectors, board-to-board connectors, IC chips excluding baseband chip and flash IC, as applicable.
“Level 3” or “L3” means the level of repair for mobile devices consisting of L1 and L2 activities and additional component level solder repair such as any component soldering required on the device except for and excluding the baseband chip and flash IC repair.
"Level 4” or “L4” means the level of repair for mobile devices consisting of L1, L2, and L3 and under, and will also include repair of the baseband chip, flash IC chip and/or any Ball Grid Array (BGA) component solder repair.
Master Technician: Is an individual that has obtained L1, L2, L3 and L4 certifications and has been working in the field, fully certified for at least two (2) years.