FAQs

What are BBB standards against which businesses are evaluated to qualify for accreditation?

Do BBBs monitor BBB Accredited Businesses for continuing compliance with standards?

Does BBB report only on accredited businesses?

What is BBB’s Rating System?

Can BBB recommend a reputable business for me to deal with?

How do I file a complaint?

How can I report a scam?

What can BBB do to stop rip-offs and scams?

If BBB funding comes from businesses, how does the organization ensure fairness to consumers?

What do BBBs do besides resolve customer complaints?

Does BBB report on government agency actions against businesses?

Does BBB report on private and small claims court actions against businesses?

How do I find my BBB?